Bobby really worked for me with Cadillac to fix an issue that has been prolonged. Instead of putting a band-aid on it like the last 2 dealerships, Bobby and the techs went out of their way to fix the problem at the source.
Great work and great customer service!
It was a long wait...more than 2 hours
My experience with the dealership honoring my Cadillac parts voucher directly from Cadillac was HORRIBLE. It took multiple trips there and back, no up...
No communication, I had to call several times. Once I picked the car up the packaging from all the parts were thrown into the passenger and back seat.
We had some confusion on our phone discussion but Victoria did everything she could do to make it right. Which was very appreciated.