Customer Testimonials
Hannah is an exceptional sales person who will go above and beyond during and after the sale of a vehicle. I bought a vehicle here and Hannah has been the absolute best.
These folks do a first rate job on everything they do.
I had a great experience with Garlyn Shelton Service Department they were able to get me in for a Tire rotation and Oil change for an emergency situation without an appointment.
It was good the people were very nice 👍
Matt Gray! His personality made us feel welcome and comfortable to talk about deals without feeling pressured or nervous. Great Salesperson! Very helpful and informative! Everyone there treated us with kindness and respect. Gave us a great deal on our Cadillac. Thank you!
Very quick!! In and out… problem resolved
I recently had the pleasure of working with Harvey Payne, and I can't recommend him highly enough. Harvey is an exceptional car salesman who truly understands the importance of customer service. From the moment I walked into the dealership, he made me feel comfortable and valued. His extensive knowledge of the vehicles and his transparent approach made the entire buying process smooth and stress-free. Harvey took the time to understand my needs and preferences, providing personalized recommendations that perfectly matched what I was looking for. If you're in the market for a new or used car, Harvey Payne ...
Best sales person ever, not pushy, real knowledge, to have a genuine conversation and hear real knowledge, im thankful. Great guy garlyn shelton has!
See awesome sales professional Harvey Payne for great customer service, great cars, and, what was for us, a very special 50th anniversary new Cadillac experience.
Harvey is the best salesman I have ever dealt with. He has taken care of anything I needed and still checks on me several months after the purchase of my GMC Terrain. Go see Harvey!
Great place and person to buy a car from Garlyn shelton cadillac in temple Come see matt gray
Great experience getting my new car!
The car salesman, Matt did an excellent job. He never pressured me. He allowed me to make my choice of a vehicle that I was comfortable with.
My husband and I worked woth Matt to get our new Mazda. This was the best experience we have had when getting a new vehicle. After we made the decision that the new vehicle was for us each person that supported our purchasing journey carried out the down to earth, easy going supportive straight forward engagement. Thank you all!!!
Customer service was great and very informative. I would definitely come back and recommend it
Matt Gray is the best. If you need a vehicle, he’s your guy!
Happy Harvey is the best sales associate help me get a great deal. On my new Gmc Denali Sierra truck . I love my truck thank Happy Harvey.
Harvey helped me as much as he could and provided a good experience.
Harvey was really helpful and professional. Very patient with all my questions and concerns.
Thank you Harvey for this Car buying experience!You made it so easy for me!No stress at all❤️I truly love this Car❤️
Harvey was very kind and patient with helping me find a car. I’m very picky when it’s comes to big purchases and Harvey was able to get me into the prefect car for my personality, price range and meet all of my standards!
I've never had a more exceptional customer experience than with this dealership! From the initial online inquiry to financing, every single person I interacted with was incredibly helpful and thorough. Special recognition goes to Matt Gray, who guided us through the entire process with patience, kindness, and expertise. He answered all our questions with a smile and made the entire experience seamless and stress-free. Thanks to Matt and the team, buying a car has never been easier or more enjoyable! 5 stars isn't enough - I'd give them 10 stars if I could!
Judy and I picked up our new Cadillac XT6 this past Saturday from Garlyn Shelton Auto and would like to compliment Harvey Payne and Winnie Lewis for their professionalism and courtesy toward us. Harvey, our advisor, spent a lot of effort to find us the vehicle we wanted and he always treated us like we were more than just a customer. Thanks Harvey!! Winnie treated us in like manner when we were completing the licensing and title process. Kudos to both of them! They are assets to Garlyn Shelton!
Harvey
Just picked up our second Cadillac XT5 purchased at Garlyn Shelton! Our salesman, Matt Gray, was helpful and easy to work with. Jamie made paperwork "painless" and Devin provided some assistance as well. Highly recommend the dealership! Love our car!
Thankyou happy Harvey for finding us exactly what we were looking for! It took a little while but you stuck with us & made it happen! Lovin on my new at4!
I had an amazing experience working with Harvey @ Garlyn Shelton, he definitely exceeded my expectations! I look forward to working with him again in the future.
On few occasions I take the time to make reviews, but when the customer service is amazing I have to let the people know. Thank you to Mr. Harvey and Mr. David for all the hard work that they put together to make our family happy, Best dealership in the area to buy a car.
Great experience working with Salesperson Harvey Payne! This was my 5th purchase at Garlyn Shelton GMC. Mr. Payne had provided professional service and had definitely followed up after the completion of the sale. He is truly knowledgeable on the products that he sells and ALWAYS take care of his customers. Mrs. Winnie Lewis also had taken care of me in finance. She is definitely a sweetheart! Mr. Payne and Mrs. Lewis are the BEST!!!
Always there when we need you and do a great job of taking care of our car needs! God bless you, Jim Lauer!
Customer service is top notch thanks Kelso for all your help getting the care we needed
After a 10 day unpleasant experience, Harvey and Jessie took great care in finding me my car with all the features I wanted. Harvey even bought dinner while waiting. Thank you both for your professionalism.
I received excellent service from Harvey Payne
Highly recommend Garlyn Shelton , Korey chopper got me in this sick GMC sierra elevation 2024 I love it ! Should definetly go see korey chopper at Garlyn Shelton he is great to work with quick process it didn’t take long either definetly going back to Garlyn Shelton when I get my next car!
Harvey was a great salesman and answered all our needs with our new truck. Steve showed us how to access all the bells and whistles! We had a great experience with Garlyn Shelton Cadillac & GMC AS ALWAYS!!!
Such nice people and a great atmosphere
Amazing customer service. Harvey, and Will were very patient, understanding, and willing to help until we were satisfied. Definitely will recommend to friends and family.
I am so grateful for the two gentlemen that help me find the car of my dreams.Can’t forget about the staff they were amazing. Harvey and Will I appreciate everything.
Harvey Payne was great to work with. Quick easy and to the point along with Ernesto! This is my 3rd vehicle purchase with them and I’ve never had an issue during the buying process or service after.
Harvey really helped us out in purchasing our vehicle amazing service with everyone!
This is the second vehicle I've purchased with Matt's help. He's patient and knowledgeable, willing to take the time to keep you comfortable with the sales experiance. My wife loves the new car.
I just recently bought a tahoe..I will like to thank Luis Crespo and Hernesto servan ..they took the time to to show me a few cars and help me decide the best option ...a very friendly service...100% recommended...
Great experience. Luis was awesome to work with. Least amount of time I have spent at a dealership. Deal was good.
My salesman was Luis. He as well as all of the other Garlyn Shelton associates were very professional and respectful. They were very helpful all throughout the buying process.
Michael took care of our every need the whole way through. I appreciate Michael helping me push this deal through while I was out of town made it very easy for my wife to get into her new car.
Highly recommend Garlyn Shelton Cadillac. We just bought a XT6 and Harvey could not have been any better. The whole experience was very relaxed. Winnie took car of us in finance and she had all the paperwork ready to go. Harvey and Winnie made a great team and treated us like family
I can't say enough about this place! I brought my vehicle in for service and walked out the door with a new one. It doesn't get any better than that.
Matt is wonderful to work with! Great experience!
I had a great experience with Garlyn Shelton! Go see Eloy for all your needs, he is excellent!
Matt knocked the purchase of my C8 out of the park! Highly recommend seeing him for a new or used car!
Had a great experience. No issues went smoothly. Great job.
Matt is a great sale person and made sure to get me in the vehicle i wanted!
Very nice people and willing to work with you
Matt did a great job of taking care of me on my purchase of a new 2024 2500 Denali! Thanks
They have Amazing customer service and are willing to compromise. The lady gave me lots of snacks
I am pleased with my service and my Cadillac!
We had a great experience working with Matt! He helped get us into a great car!
Matt is great to work with.
Matt Gray is a true professional who knows his stuff, and he worked with us to find a great deal!
Matt G. Was great to work with. Highly recommend him.
Hello an absolute great experience with a sales person named Michael Teague fabulous fabulous sales person very informational very professional, very well manner, and displaying the information you need and thank you so much and I will definitely enjoy seeing you again in the future Micheal Cowan
Thanks for helping us! Great experience! if you need a car, go see Matt
Great car buying experience! Victor Miranda was so so helpful and knowledgeable, ask for him if you’re able. Hands down the best car dealership experience I’ve had!
Dealer was very professional and gave great insight to the car.
Steven and Mike, thank you so much for putting me in my new car!
Good Afternoon, I was just looking at a vehicle I planned to purchase in a few years. Mr. Victor Miranda was able to assist us with getting a deal we could not refuse. Victor did a great job explaing every detail about the contract and the vehicle functions. The next day I did receive a phone call from Mr. Miranda asking if everything was okay and did I have any questions about my new truck. This was one of the best vehicle buying experience I have had in a while.
Knowledgeable and talks just enough to convince me to buy a car
Great customer service high recommend going to this guy it was a smooth process the whole way
Luis was an amazing gentleman to work with. He helped me coordinate an out of town purchase over a weekend. I expressed that I had a 1 hour turnaround time that I needed to stick to and he made sure everything was set up and ready to go when I arrived. Literally from the time that I arrived to make the purchase until I drove off of the car lot, it was under an hour. The process was the fastest and most seamless experience I have had to date. Totally recommend working with Luis.
Steve was so knowledgeable and kind, I learned every function on bitchin new truck.!! Steve was BEST part of my whole experience.
Wonderful service!
Victor was so helpful. He made the transition from an older model to a newer car so easy for us. We will definitely be back for our next car.
I was shopping around for a Cadillac Escalade online. I was looking to trade in my Jaguar F-Pace. I found Garlyn Shelton through my bank after being approved for a loan. Marie Palmer from Garlyn Shelton then reached back out to me and told me to come to the lot and check out their Cadillac Escalade. It was a busy day for me, and I had found a different Escalade up in Dallas that I was planning to go get until..... Simon from Garlyn Shelton sent me a personal video to my phone telling me that he had the Cadillac ...
Victor was very helpful when I came in with my broken Chevy equinox. I was able to walk away with a new Buick enclave. And when my battery went two days later, Victor was awesome enough to call me to let me know what happened with my car. Then when I came to get my car, Steve was very helpful with helping me set up my car. I’m very grateful for the experience I had with this dealership.
Amazing experience!
Victor was excellent and a pleasure to work with. He's definitely not a pushy salesman. He was patient, helpful and concerned with meeting our needs. I would definitely recommend doing business with him!
I was referred to this dealership by a close friend. I was initially introduced to the finance woman over the phone, who introduced me to the sales person. I told her my financial situation and exactly what I was looking for!! When I arrived, the car was there and it was certified and ready to go!! Mr Victor showed me how to use the features on the vehicle—y’all, I literally got everything I wanted!!!! Every person was pleasant and extremely helpful!!! I do believe I will be buying from and referring people here for years to come!!
Matt is the man to go to for all for vehicle sales. He will do whatever it takes to get you into the vehicle you want!
Victor and Steve were outstanding, and very professional. I highly recommend you go and see them. I was in and out with no problems.
I am so very grateful, for the service of staff, felt like family. Best!"One Stop Shop for purchase and financing! PLEASE SEE MATT GRAY or STEVE WELCH They will take care of you!
Victor made the whole experience awesome. He is the best salesman I have worked with. Steve was also helpful with the after purchase educational program. Comprehensive and patient.
Traded in our 2020 Cadillac Escalade for a 2023 Cadillac XT6. We love our new XT6. Hannah was great to deal with. Winnie (Finance Manager) we has been dealing with her for many year and she knew want we needed. General Manager Ernesto has a great team to work with. Steve the (Cadillac Ambassador) took great deal time helping us to understand all the features of Cadillac XT6 in detail. And we has been a loyalty customer for 38 year and always has great experience from start to finish.
I was very informative.