Customer Testimonials
We always have a great experience with Garlyn Shelton Cadillac. Brandon was so kind and made this buy so easy. Thank you Garlyn Shelton
Walt Dudley was a great service representative. Helpful and courteous.
The crew in the service department were very professional and curious. My appointment was on time and the service was excellent.
Since moving to Texas several years back, I purchased numerous vehicles and they've all been from Garlyn Shelton. I just purchased my second new Cadillac from them and I couldn't be happier. I've never taken my cars anywhere else to be serviced because I know how to take care of their customers.
Great experience. Matt Gray is an elite salesman. Best experience I’ve had yet buying a car.
After a week of looking at different types of vehicles I finally decided to go to Garlyn Shelton Cadillac, this dealership experience was a breath of fresh air ! I worked with Harvey and he was very upfront and honest about everything, he made sure to listen to my needs and work very hard to give me want I was looking for. He made sure the process went smoothly and work diligently to ensure I left there satisfied! I went in for a specific car in mind & hours later Harvey had me in the exact car I wanted with a ...
Garlyn Shelton Dealer is the best, Go to Drew and he will get the best deal for you and your family !! After getting 3 bad offers, when we reached out to Garlyn everything went smooth and left with my car same night .. God Bless All Employees at Garlyn
After a week of looking at different types of vehicles I finally decided to go to Garlyn Shelton Cadillac, this dealership experience was a breath of fresh air ! I worked with Harvey and he was very upfront and honest about everything, he made sure to listen to my needs and work very hard to give me want I was looking for. He made sure the process went smoothly and work diligently to ensure I left there satisfied! I went in for a specific car in mind & hours later Harvey had me in the exact car I wanted with a ...
The Service Department took care of my recall, Liz handled my situation with expertise and care.
Definitely seem to maintain a very professional dealership. The staff does an excellent job in customer service.
Harvey was professional, and courteous, and exemplified knowledge of the vehicle we wanted. We highly recommend Harvey to assist you in purchasing your next vehicle. Excellent service.
Great service representative, really takes care of the customer.
simply fantastic, very informative and professional.
Darvon was very helpful Steve helped program my can and he was very helpful. Thank you
Salesman Matt and Finance Rep Jamie provided excellent customer service and handled all my needs. I recommend the Garlyn Shelton dealership to my family, friends and colleagues!
We have purchased several vehicles from Garlyn Shelton’s various dealerships and have always loved the treatment and service we have received. Which was one of the main reasons we reached out to them to purchase our new Cadillac. Matthew Gray was very nice and a very knowledgeable sale rep and would pass his name onto any of our friends and family that would love to buy a GMC or Cadillac. We look forward to continued services from this dealership.
Walt was able to schedule my service and get me in and out. Thank you.
I had a problem with the service department getting my vehicle parts in. They took care of my issue and I am pleased. Failure to communicate will cost you money.
After dealing with another Cadillac dealership in Arlington and being seriously disappointed, I had the pleasure of meeting Hannah Carter and the team at Garlyn Shelton Cadillac! They made the process of leasing a vehicle so easy, quick and pleasant!! I cannot say enough about Hannah, Jamie in Finance, Steve Welch and Esme in Internet Sales. They each played a part in ensuring that my purchase was exceptional. The staff at Garlyn Shelton Cadillac put the customer first and that is something that not all dealerships can say. My advice, if you're thinking about purchasing a new car, is ...
I have always enjoyed my experiences at Garlyn Shelton GMC. Both as a customer, and an Employee. Thank you for making sure everything runs smoothly.
Anytime I come here my experience is always great! Everyone is always helpful!
I drove a couple hours to come to Garlyn Shelton and it was well worth it. The personal touches and the way were treated was top notch! Will definitely buy from them again. Hannah Carter and company were the best!
Hannah is an exceptional sales person who will go above and beyond during and after the sale of a vehicle. I bought a vehicle here and Hannah has been the absolute best.
These folks do a first rate job on everything they do.
I had a great experience with Garlyn Shelton Service Department they were able to get me in for a Tire rotation and Oil change for an emergency situation without an appointment.
It was good the people were very nice 👍
Matt Gray! His personality made us feel welcome and comfortable to talk about deals without feeling pressured or nervous. Great Salesperson! Very helpful and informative! Everyone there treated us with kindness and respect. Gave us a great deal on our Cadillac. Thank you!
Very quick!! In and out… problem resolved
I recently had the pleasure of working with Harvey Payne, and I can't recommend him highly enough. Harvey is an exceptional car salesman who truly understands the importance of customer service. From the moment I walked into the dealership, he made me feel comfortable and valued. His extensive knowledge of the vehicles and his transparent approach made the entire buying process smooth and stress-free. Harvey took the time to understand my needs and preferences, providing personalized recommendations that perfectly matched what I was looking for. If you're in the market for a new or used car, Harvey Payne ...
Best sales person ever, not pushy, real knowledge, to have a genuine conversation and hear real knowledge, im thankful. Great guy garlyn shelton has!
See awesome sales professional Harvey Payne for great customer service, great cars, and, what was for us, a very special 50th anniversary new Cadillac experience.
Harvey is the best salesman I have ever dealt with. He has taken care of anything I needed and still checks on me several months after the purchase of my GMC Terrain. Go see Harvey!
Great place and person to buy a car from Garlyn shelton cadillac in temple Come see matt gray
Great experience getting my new car!
The car salesman, Matt did an excellent job. He never pressured me. He allowed me to make my choice of a vehicle that I was comfortable with.
My husband and I worked woth Matt to get our new Mazda. This was the best experience we have had when getting a new vehicle. After we made the decision that the new vehicle was for us each person that supported our purchasing journey carried out the down to earth, easy going supportive straight forward engagement. Thank you all!!!
Customer service was great and very informative. I would definitely come back and recommend it
Matt Gray is the best. If you need a vehicle, he’s your guy!
Happy Harvey is the best sales associate help me get a great deal. On my new Gmc Denali Sierra truck . I love my truck thank Happy Harvey.
Harvey helped me as much as he could and provided a good experience.
Harvey was really helpful and professional. Very patient with all my questions and concerns.
Thank you Harvey for this Car buying experience!You made it so easy for me!No stress at all❤️I truly love this Car❤️
Harvey was very kind and patient with helping me find a car. I’m very picky when it’s comes to big purchases and Harvey was able to get me into the prefect car for my personality, price range and meet all of my standards!
I've never had a more exceptional customer experience than with this dealership! From the initial online inquiry to financing, every single person I interacted with was incredibly helpful and thorough. Special recognition goes to Matt Gray, who guided us through the entire process with patience, kindness, and expertise. He answered all our questions with a smile and made the entire experience seamless and stress-free. Thanks to Matt and the team, buying a car has never been easier or more enjoyable! 5 stars isn't enough - I'd give them 10 stars if I could!
Judy and I picked up our new Cadillac XT6 this past Saturday from Garlyn Shelton Auto and would like to compliment Harvey Payne and Winnie Lewis for their professionalism and courtesy toward us. Harvey, our advisor, spent a lot of effort to find us the vehicle we wanted and he always treated us like we were more than just a customer. Thanks Harvey!! Winnie treated us in like manner when we were completing the licensing and title process. Kudos to both of them! They are assets to Garlyn Shelton!
Harvey
Just picked up our second Cadillac XT5 purchased at Garlyn Shelton! Our salesman, Matt Gray, was helpful and easy to work with. Jamie made paperwork "painless" and Devin provided some assistance as well. Highly recommend the dealership! Love our car!
Thankyou happy Harvey for finding us exactly what we were looking for! It took a little while but you stuck with us & made it happen! Lovin on my new at4!
I had an amazing experience working with Harvey @ Garlyn Shelton, he definitely exceeded my expectations! I look forward to working with him again in the future.
On few occasions I take the time to make reviews, but when the customer service is amazing I have to let the people know. Thank you to Mr. Harvey and Mr. David for all the hard work that they put together to make our family happy, Best dealership in the area to buy a car.
Great experience working with Salesperson Harvey Payne! This was my 5th purchase at Garlyn Shelton GMC. Mr. Payne had provided professional service and had definitely followed up after the completion of the sale. He is truly knowledgeable on the products that he sells and ALWAYS take care of his customers. Mrs. Winnie Lewis also had taken care of me in finance. She is definitely a sweetheart! Mr. Payne and Mrs. Lewis are the BEST!!!
Always there when we need you and do a great job of taking care of our car needs! God bless you, Jim Lauer!
Customer service is top notch thanks Kelso for all your help getting the care we needed
After a 10 day unpleasant experience, Harvey and Jessie took great care in finding me my car with all the features I wanted. Harvey even bought dinner while waiting. Thank you both for your professionalism.
I received excellent service from Harvey Payne
Highly recommend Garlyn Shelton , Korey chopper got me in this sick GMC sierra elevation 2024 I love it ! Should definetly go see korey chopper at Garlyn Shelton he is great to work with quick process it didn’t take long either definetly going back to Garlyn Shelton when I get my next car!
Harvey was a great salesman and answered all our needs with our new truck. Steve showed us how to access all the bells and whistles! We had a great experience with Garlyn Shelton Cadillac & GMC AS ALWAYS!!!
Such nice people and a great atmosphere
Amazing customer service. Harvey, and Will were very patient, understanding, and willing to help until we were satisfied. Definitely will recommend to friends and family.
I am so grateful for the two gentlemen that help me find the car of my dreams.Can’t forget about the staff they were amazing. Harvey and Will I appreciate everything.
Harvey Payne was great to work with. Quick easy and to the point along with Ernesto! This is my 3rd vehicle purchase with them and I’ve never had an issue during the buying process or service after.
Harvey really helped us out in purchasing our vehicle amazing service with everyone!
This is the second vehicle I've purchased with Matt's help. He's patient and knowledgeable, willing to take the time to keep you comfortable with the sales experiance. My wife loves the new car.
I just recently bought a tahoe..I will like to thank Luis Crespo and Hernesto servan ..they took the time to to show me a few cars and help me decide the best option ...a very friendly service...100% recommended...
Great experience. Luis was awesome to work with. Least amount of time I have spent at a dealership. Deal was good.
My salesman was Luis. He as well as all of the other Garlyn Shelton associates were very professional and respectful. They were very helpful all throughout the buying process.
Michael took care of our every need the whole way through. I appreciate Michael helping me push this deal through while I was out of town made it very easy for my wife to get into her new car.
Highly recommend Garlyn Shelton Cadillac. We just bought a XT6 and Harvey could not have been any better. The whole experience was very relaxed. Winnie took car of us in finance and she had all the paperwork ready to go. Harvey and Winnie made a great team and treated us like family
I can't say enough about this place! I brought my vehicle in for service and walked out the door with a new one. It doesn't get any better than that.
Matt is wonderful to work with! Great experience!
I had a great experience with Garlyn Shelton! Go see Eloy for all your needs, he is excellent!
Matt knocked the purchase of my C8 out of the park! Highly recommend seeing him for a new or used car!
Had a great experience. No issues went smoothly. Great job.
Matt is a great sale person and made sure to get me in the vehicle i wanted!
Very nice people and willing to work with you
Matt did a great job of taking care of me on my purchase of a new 2024 2500 Denali! Thanks
They have Amazing customer service and are willing to compromise. The lady gave me lots of snacks
I am pleased with my service and my Cadillac!
We had a great experience working with Matt! He helped get us into a great car!
Matt is great to work with.
Matt Gray is a true professional who knows his stuff, and he worked with us to find a great deal!
Matt G. Was great to work with. Highly recommend him.
Hello an absolute great experience with a sales person named Michael Teague fabulous fabulous sales person very informational very professional, very well manner, and displaying the information you need and thank you so much and I will definitely enjoy seeing you again in the future Micheal Cowan